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Updated on 2019-12-26
If you come across the two problems below while using EaseUS Video Editor, please check and update your graphics driver. After that, your problems will be solved.
1. Can't install or open the program after downloading it.
2. The program crashes while exporting video.
The process to update graphics driver:
Please go to download Driver Easy to fix the missing or outdated drivers problems by just 1 click. You don't need to buy the pro version for updating your graphics driver. Just follow the process to update your graphics driver by using its free version and then uninstall Driver Easy on your computer.
After updating the graphics driver, please reboot your computer. Afterwards, you can use EaseUS Video Editor normally.
If your problems still can't be solved by following the procedure above, please contact us via techsupport@easeus.com. We will get back to you as soon as possible!