> MobiMover > Why the Transferred Photos/Videos are in Small Size and How to Fix It

Why the Transferred Photos/Videos are in Small Size and How to Fix It

The file transferred by EaseUS MobiMover may be displayed in small size. This article will explain why this happens and provide you some solutions if you encounter such an issue.

Updated on 2020-04-17

This article applies to:
All editions of EaseUS MobiMover 5.1 and later versions


Sometimes, the file transferred by EaseUS MobiMover may be displayed in small size. This article will explain why this happens and provide you some solutions if you encounter such an issue.

On your device, when you turn on the iCloud for Photos, it will automatically upload all your photos and videos to iCloud account so that you can access them from all your iOS devices. However, for the purpose of saving the phone storage, all the photos you preview on your device are actually compressed to a smaller size once they are uploaded to iCloud. That's the reason why the transferred photos by our program are not in the correct size.

To transfer the full size photos, you can refer to the following steps:

1. Tap Settings on your iPhone screen



2. Tap on your Apple ID



3. Tap on iCloud option



4. Choose Photos and change the option from "Optimize iPhone Storage" to "Download and Keep Originals".



5. Reconnect your iPhone and try to transfer the photos again with our software.



Do You Need Specialized Services for Transfering Files?
EaseUS also provides 1-on-1 remote assistance to help you transfer data for iOS device. If the solution above does not work for you, please contact our professionals via Email or LiveChat in this page